“Happy Birthday my girl! You are doing great!”
Our garage door opener bit the dust last year. It only took a couple of days of manually opening and closing this dusty garage door before I headed to “Homeowner’s Stuff-Mart” and bought a new garage door opener. The clerk said, “Would you like to install this miserable, impossible, heavy, unwieldy, dangerous, and complicated contraption yourself or would you like to have our installer do it for $100?” Why would he even ask? I had a friend who nearly decapitated himself doing a self-install on a door opener. One hundred dollars is a bargain in comparison to the cost of having my head re-attached.
The installer showed up on time to put in my new opener. This caused me a bit of angina. Kathi and I built our own home in Idaho—we were literally the general contractors—and I have never personally seen a subcontractor arrive on time. Never. We had subcontractors arrive days late—without bothering to call—and act like we were lucky that they came at all.
Not only did this young man arrive on time but he had a level of expertise at this job that was beyond impressive—it was spectacular. He was so good, so efficient, so competent, so skilled, and so organized that I literally stood there and watched him. It was like watching a sculptor. I kid you not. He was amazing. In the kindness of God I have plenty of good and meaningful things to do with my life but those things would have to wait so I could watch this magician. The man was expertise on steroids. Efficient motions. Exacting order of work. Total safety. Tools at hand. Experience on wheels. Nothing misplaced. Little tricks all along the way. Door perfectly and quickly adjusted. Opener properly programmed. Service sticker installed. Old opener and box cleaned up neatly and stashed in the back of his pickup. He even installed a light bulb in the door opener and wiped the plastic cover clean. The guy was a surgeon. The difference in my garage door opener installing expertise and his garage door installing expertise cannot be measured with any instrument yet invented by man. His expertise was stunning.
Perhaps the greatest trouble we cause ourselves is believing that we have all the expertise we need for success in everyday life, ministry, and relationships. The subconscious reasoning goes like this: “I am an adult. I am doing OK. I can do the things I need to do. I am trained for my career or field of work. I don’t need to really learn anything else. I know how to get my car fixed and how to renew my passport and how to file my taxes and how to fix my hair and how to read a map and how to check my email and even how to set the time on my DVD player after a power outage. I have the expertise I need and the good life I am living demonstrates this truth.”
I do not have all the expertise I need and I will bet you do not either. For example take the area of leadership: I had a little leadership skill when I was the president of the church youth group in Denver. The leadership skill and expertise and knowledge and instincts that I had back then would not come close to enabling me to lead at CBC. I have a great deal more leadership expertise now and it is only marginally enough. (I am in a two-year mentoring program with a Christian who specializes in the area of organizational leadership and organizational health. He and his associates are mentoring me in the area of Organizational Leadership and helping me to work on my leadership expertise issues.)
Consider some of the expertise you may need to gain in order to be more effective in your life and ministry and to have a greater level of self-control—to have greater spiritual and relational impact:
• Workspace organization—how does my space need to be organized for me to excel?
• Workflow organization—what tools and skills do I lack for managing my workflow?
• Work-style management—what kind of a work relationships and work environment do I need for my style of producing the work best?
• Conflict management—what skills do I lack for handling conflict well?
• Physical fitness—what simple changes in my basic lifestyle do I need?
• Financial fitness—what new things do I need to do in order to enhance my stewardship of all that God gives to me?
• Gaining relational intimacy—how can I make intentional progress on relationship intimacy?
• Emotional management—how do I manage my anger, anxiety, depression, and fear so as to preserve my own emotional energy and not harm others?
• Leadership skills—what basic principles of leadership do I not understand (trust building, vision casting, vision path, motivating, focusing, delegating, celebrating wins, modeling values, etc)?
• Sleep management—learning and using an effective sleep routine.
• Use of new technology—gaining the expertise to use the new tools in your field and in our technologically exploding culture.
• Priority management—gaining the expertise to decide what needs to be done next.
• Focus management—learning the tools and skills to make yourself focus on the task at hand.
• Decision making expertise—building a personal template for objective decision making.
• Systems thinking—how do systems like families and organizations work and therefore how do I interact with them and transform them effectively?
• Communicating—knowing how to communicate the essence of your message with power and focus and how to avoid the communication mistakes that weaken or completely erode a message.
These are some of the areas where I am trying to gain greater personal expertise and that is why they made the list. There are 8.4 dozen other areas where you may need to be gaining personal expertise—areas that I do not even know about. Gaining expertise is often slow going but it is worth going.
At the end of the day, friends, most of us do not have the expertise we need for the kinds of lives that we want relationally, physically, and spiritually. We do not have the expertise to honor and obey and serve God at the levels we should. People who abandon the pursuit of greater expertise get stuck where they are and being stuck means we lose a lot of joy.
“Progress has very little to do with speed and everything to do with direction.” Can you document a little progress at the end of each day? If you take a moment to do that I am sure it will give you courage and motivation for the ongoing fight of self-control and living well in a difficult world. By the way, I have finished one more week of “Off The Top of My Head.” …now the sermon outline and then the Walking Papers and then the Community Papers and then the sermon manuscript and then the sermon review and then the sermon delivery. I’m getting there!
Some time ago my wife suggested that I was playing too much computer solitaire—that I was wasting a lot of precious time—that playing might have gone beyond a pleasant, short diversion to help wind down from the day to the place of addiction. Defensiveness rocketed out of my heart like a kid leaving the library for recess. I had such an immediate emotional reaction—so quick that there was clearly no intellectual reasoning involved. The statement just hooked me. I was instantly and massively defensive.
I was defensive because I was playing too much computer solitaire and I was wasting a lot of precious time and it had gone beyond a pleasant, short diversion to help wind down from the day to a place of addiction.* She had put a finger on an area where I lacked self-control and over which I was already feeling some personal guilt and some conviction from God. She said what I already knew about my growing lack of self-control in this area. Thus, my immediate and severe defensiveness. We seldom like to be questioned about our behavior and especially about those behaviors where we are already questioning ourselves.
Perhaps the fastest human reaction to any event—even faster than the fight or flight adrenaline that is aroused by a burglar breaking out your window—is the defensiveness that rises up in us when someone puts their finger on our sin, our unkindness, or our foolishness. That reaction of defensiveness is faster than the speed of sound—maybe faster than the speed of light. I can get defensive faster than I can hit the brake in a near-miss auto accident. I can get defensive faster than you can say, “computer solitaire.”
In the fight to become a self-controlled person defensiveness never, ever, ever helps. It insures that I will not address my issues. It is generally born out of pride or insecurity or fear or addiction. I am proud about who I am and how I live and I don’t want either of those to be questioned. I am insecure about who I am or how I live and I don’t want my insecurities to be reinforced. Or, I am afraid that my sin or foolishness will be exposed. Or, I am addicted to something and that is a point of shame and defeat to me and I will fight fiercely to keep that addiction from coming to light or being proven. I will become insane in the denial of my addiction.
Defensiveness is my signal that I have either one or two problems. At the very least defensiveness means that I have a problem with defensiveness. (So you are thinking, “Dave this is brilliant—keen insight into the obvious! Thank you!”) It is really quite valuable to know that I have a problem with defensiveness because when I know I have a problem I can begin to address the problem.
The second problem that defensiveness might surface is that I am sinful or uncontrolled or insecure or addicted or foolish in the very area that the person has addressed. Once again it is a blessing to get connected with reality in the area where I need personal transformation.
It may well be impossible to do anything about an initial response of defensiveness—it often just happens too fast. But it is possible to do two very profound things in the fight to defeat our defensiveness and to gain more self-control.
First, having responded defensively to something I have the option, powered by the Holy Spirit and by my personal integrity, to step back and reassess. I can choose to pull back from the place of immediate emotional reaction to the place of serious spiritual and rational evaluation—to ask the question of myself, “Am I playing too much solitaire?” Or, “Am I drinking too much?” Or, “Was I too curt with him?” Or, “Did I discourage my son with what I failed to do?” Or, “Am I rationalizing the amount of time I am spending in front of the TV?” Or, “Have I become too accustomed to nice things?” Or, “Have I become too anxious about money and security?” Or, “Am I spending too much time at work or at my hobbies or at my recreation or at the gym?” Or, “Am I spending too little time with my family?” Or, “Am I too committed to comfort?” Or, “Have I stopped growing and just stagnated in my spiritual life?” Or, “Have I forgotten the mandate and the joy of serving and sharing the Good News and discipling others?”
Second, having responded defensively to someone’s input I have the option to go to work on a more foundational and global need in my life—the need for humility. Defensiveness and humility are inversely proportional. More defensiveness means that I have less humility. Less defensiveness means that I am a more humble person. Humility is modeled by Christ (Philippians 2 and all through the Gospels) and is often commanded in the Word. If I can build humility in my life I can be less defensive about my areas of sin and loss of control, and I can then successfully address these areas.
The usual thought on humility is that we either have it or we don’t and that it is, like beauty or speed, something that we could not really go about attaining. However, since the Bible commands us to be humble it must therefore be something that we can gain and cultivate and enhance. God does not mock us by commanding us to do things we are unable to do.
The process of gaining humility involves both heart-level recalibration and mind-level transformation. At the heart-level I must make a choice to open myself to the Holy Spirit for His convicting about where I stand on the “humility scale.” I must be willing to do some soul-searching. To honestly, without defensiveness, take a look “under the water line of my life” and see what is there. Sometimes I can do this by myself and sometimes, if the water is real murky, I may need some help from friends or from a professional Christian counselor.
Also at the heart-level I must remind myself that I was a hopeless sinner who was on the way to destruction when God rescued me. I must go back to the bedrock of how this relationship with God began—back to my spiritual bankruptcy and my absolute lack of personal merit and my utter inability to do anything about my plight. I must go back to the fact that I am a redeemed person and that I owe everything to God. I must go back to the obvious things: I did not create myself, redeem myself, sustain myself, nor destine myself for eternal joy. It was all of God. I am the recipient. All I did was stick out my hand and take a gift. These realities, properly embraced and internalized, will help bring me back to a place of humility and of gratitude.
At the mind-level I strive for humility by choosing to enter the process of having my mind renewed by the Word of God. I make a searching, personal comparison between what I believe and what God believes—especially about me. God believes that I am deeply loved and infinitely valuable—He gave His infinite Son to redeem me. But God also believes that I have limited giftedness—not infinite. He believes that I have limited power—not infinite. He believes that I have limited skills—not infinite. He believes that I have limited intellectual ability and limited insight—not infinite. He believes that I have limited importance in the world and in the Kingdom of God—not infinite. In summary we need a rational assessment of who we are and where we stand in relation to the God of the universe.
At both the heart-level and the mind-level we are often helped by input from people who love us and have the kind of maturity and insight to help us. If I solicit their input I can often get the insight I need in a way and at a time that minimizes my defensiveness. I just need to be real careful that if I ask for input that I receive it with grace and resist the temptation to defensiveness even in this situation.
I got some help in my personal humility efforts recently when I had a professional consulting organization conduct a “360 degree feedback process” on me. Eighteen people who work with me and know me well were given the opportunity to get online and answer some questions about me and my leadership style and my relationship style. They are all people who care about me and they were all gracious but truthful. When the consultant reviewed the results with me these eighteen people had agreed on no less than five areas where I need some work to be a better leader. It was not real easy to hear but it did help me with both the areas that needed work and with the humility factor. It helped with the humility factor by recalibrating me about my level of leadership skill and my level of leadership development.
Paul said in Romans 12:3, “Let no one think more highly of himself than he ought to think, but to think so as to have sound judgment.” Sound judgment about who I am increases humility, decreases defensiveness, and increases self-control—what a great pay off! Arrogant people have a terrible time gaining self-control and self-control has such towering value that it is well worth humbling ourselves over.
Honestly, how highly do you think of yourself?
*In the kindness of God I quit computer solitaire cold-turkey and have never gone back. What a terrific blessing to be free of that addiction and have all that time back! I probably need Kathi to talk to me about my book collecting.
What can you see up ahead that help with your own self-control? Pictures of what might be are much more powerful than what we “ought to” be doing at this instant. Pictures, if they are clear and compelling enough, change “ought to” into “want to.”
I have a good friend who had gotten very over weight and was being ridiculed by others behind his back and was harming his ability to influence others. I became convinced that I needed to speak to him. After several days I went to him with my heart literally hammering in my chest and I said my piece with as much grace as I could muster. I offered to walk with him every day and he said to me with tears in his eyes, “You are the only person who has ever spoken to me about this problem and offered to help.” That risk paid off. Some do not. At the end of the day we still need each other for self control.